SOFTWARE LICENSING AGREEMENT
PLEASE READ THIS CAREFULLY BEFORE YOU OPEN THE DISK PACKAGE.
- This package installs the software (Intel SATA Controller AHCI Driver) to enable the following device. Device Name - Standard SATA AHCI Controller Device name in the Device Manager - Intel(R) 7 Series Chipset Family SATA AHCI Controller.
- The disk controller (or 'hard disk controller') is the circuit which allows the CPU to communicate with a hard disk, floppy disk or other kind of disk drive. Early disk controllers were identified by their storage methods and data encoding. They were typically implemented on a separate controller card.
- Way 2: Get Microsoft Xbox One Controller Driver With Windows Update. Another way of installing drivers on your computer is offered by Microsoft itself. So, we will proceed to using a Windows 10 built-in method for downloading the Microsoft Xbox One controller driver.
THE FOLLOWING IS THE SOFTWARE LICENSING AGREEMENT BETWEEN YOU, THE END USER, (REFERRED TO IN THIS AGREEMENT AS “YOU” OR “YOUR”) AND KORG INC. (REFERRED TO IN THIS AGREEMENT AS “KORG”) FOR YOUR USE OF THE SOFTWARE IN THIS PRODUCT AND OUR SUPPORT SERVICES TO YOU. THE ENCLOSED SOFTWARE PROGRAM IS LICENSED BY KORG TO YOU AS THE ORIGINAL PURCHASER FOR USE ONLY ON THE TERMS SET OUT HEREIN. BY USING (INSTALLING OR MAKING A BACKUP COPY OF) THE SOFTWARE, YOU ARE AGREEING TO THE TERMS SET OUT IN THIS AGREEMENT. IT IS THEREFORE IMPORTANT THAT YOU READ THIS LICENSING AGREEMENT WITH CARE BEFORE USING THE SOFTWARE.
Cypress' EZ-USB FX2LP(TM) programmable USB controller, the industry's most widely-used high-speed USB 2.0 microcontroller, interfaces with both the UPEK TCD42 security ASIC and the HDD to provide a secure link to both the PC and the HDD.
IF YOU DO NOT AGREE TO THE TERMS SET OUT IN THIS AGREEMENT, PLEASE IMMEDIATELY RETURN THIS PRODUCT (WITHIN 14 DAYS) UNUSED TO KORG.
1. GRANT OF LICENSE AND COPYRIGHT
Korg grants you, the original purchaser, the non-exclusive right to use the program and the data file constituting this software and the upgrade program(s) as well as the data file(s) which may be distributed to you from time to time (hereinafter referred to collectively as “Licensed Program”) on associated Korg product(s) and/or a single computer under your control and used by only one person at a time.
All references to the Licensed Program shall mean the object code only of the program(s) comprising the Licensed Program.
The Licensed Program and any manuals or other written documentation supplied with the Licensed Program belongs to you. The ownership of the rights to and the copyright of the Licensed Program itself (whether supplied via a storage device, diskette, download from the Internet or otherwise) and the copyright of the contents of any manual or other written document belong to Korg.
Korg reserves the right to make modifications to the Licensed Program and to the support services set out in clause 7 of this agreement (referred to in this agreement as “the Services”) without prior notification to you.
2. RESTRICTIONS
The Licensed Program contains copyrighted information. For the purpose of protecting such copyrights, you may not decompile, disassemble, reverse engineer, or otherwise reduce the Licensed Program to a human-perceivable form (save as may be permitted by law).
You may not duplicate, alter, modify, rent, lease, resell, assign, loan, sub-license, distribute the whole or part of the Licensed Program, or make derivative works based on what is contained in the Licensed Program. (However, it is not included in this restriction that you create derivative works based on the data file(s).)
You may not transfer the Licensed Program to another computer through a network.
You may make only one backup copy of the Licensed Program, which you are only allowed to use for the purpose of restoring the Licensed Program.
3. TERMINATION
This agreement takes effect on the date you have received the Licensed Program. The license granted in this agreement will terminate automatically without notice from Korg in the event that you breach any provision of this agreement or in any way infringe Korg’s copyright in the Licensed Program.
In such event you must destroy the Licensed Program and its backup copy immediately.
4. PRODUCT WARRANTY
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Korg warrants that the Licensed Program when properly used will provide the facilities and functions as described in the accompanying documentation but does not warrant that the operation of the Licensed Program will be uninterrupted or error-free.
This warranty shall however only apply to the latest version of the Licensed Program (provided that Korg has reasonably made such version available to you) and shall not apply to any previous version or versions of the Licensed Program.
Korg’s obligation and your exclusive remedy under the warranty mentioned above, is limited either:
(a) to Korg at its own expense using all reasonable endeavours to rectify any non-conformance with the warranty by repair (by way of a patch, work around, correction or otherwise) within a reasonable period of time or,
(b) to a refund of the license fee paid (if any) if in Korg’s reasonable opinion it is unable to rectify such non-conformance within a reasonable timescale or at an economic cost, whereupon this agreement and the license created by this agreement shall terminate.
In the event that there is any physical defect in the disk (storage device, etc.) on which the Licensed Program is supplied, Korg will exchange the defective disk with a non-defective disk of the same model at no charge, provided that you have notified Korg of the existence of such defect within 28 days from the date you have received the disk, and provided that Korg shall never be held liable to replace the disk or data in the event that the defect is attributed to accident, abuse, misuse or other such causes outside of Korg’s control.
The warranties provided in this clause 4 is limited to the product purchased from an authorized retailer, distributor or download from the Korg website.
5. LIMITATIONS ON LIABILITY
You agrees that the express obligations and warranties made by Korg in this Agreement are (so far as is permitted by law) in lieu of and to the exclusion of any other warranty, condition, term, undertaking or representation of any kind, express or implied, statutory or otherwise, relating to anything supplied or services provided under or in connection with this Agreement including (without limitation) any warranty as to the condition, quality, performance, merchantability or fitness for purpose of the Licensed Program and the Services or any part of them.
Korg, in no event, will be liable for the direct, derivative, collateral or consequential damage caused by the use of or the inability of using the Licensed Program (including but not limited to damage of data, lost commercial profit, interruption of work, lost commercial information), regardless of the degree of damages, and even if Korg was aware of the possibility of such damages or the possibility of a claim for damage from a third party in advance.
In the event that Korg offers an updated or upgraded version of the Licensed Program to you at any time, Korg’s obligation (and that of its distributors and dealers) to support previous versions of the Licensed Program shall cease 28 days following such updated or upgraded version being made available to you.
Nothing in this agreement shall affect the statutory rights of any person dealing with Korg as a consumer.
6. THIRD PARTY SOFTWARE
Korg may on occasions supply software programs, data files and/or documentation belonging to a third party or parties (hereinafter collectively referred to as “Third Party Software”).
If supplied in conjunction with any Korg instrument or equipment, such Third Party Software shall only relate to the non-essential functions of such instrument or equipment.
If Third Party Software has been supplied (whether in conjunction with any Korg instrument or equipment, or as a stand-alone product) a notice to that effect will be contained with or on the disk supplied and in such circumstances Korg shall be deemed to be acting as the agent only of the supplier of such Third Party Software.
In the event that Third Party Software is supplied, you agree to be bound by and to observe any terms and conditions relating to the use of such Third Party Software.
Korg shall not be obliged to provide support services for any Third Party Software supplied (whether relating to operating methods, defects, or otherwise).
Korg provides no warranty in relation to any Third Party Software supplied and all warranties whether express or implied as to the condition, quality, performance, merchantability or fitness for purpose of the Third Party Software or any part of the same are (in so far as may be permitted by law) hereby excluded.
Korg furthermore disclaims all responsibilities for direct, derivative, collateral or consequential damages caused by the use of or the inability of using the Third Party Software (including but not limited to damage of data, lost commercial profit, interruption of work, lost commercial information), regardless of the degree of damages, and even if Korg was aware of the possibility of such damages in advance.
7. SUPPORT SERVICES
Support services such as technical support or upgrade support for this product are provided according to the support service policies of Korg’s distributors applicable in each country.
Korg reserves the right to amend any such policies from time to time in its absolute discretion.
When the Licensed Program or associated Korg product(s) is discontinued, the support services will be terminated after 12 months from such discontinuation. The support referred to in this clause 7 is limited to the products purchased from an authorized retailer, distributor or download from the Korg website.
In the event that Korg offers an updated or upgraded version of the Licensed Program to you at any time, Korg’s obligation (and that of its distributors and dealers) to support previous versions of the Licensed Program shall cease 28 days following such updated or upgraded version being made available to you.
8. GENERAL
The license created by this agreement is personal to you and you may not assign or otherwise transfer your rights or obligations under this agreement without the prior written consent of Korg.
If any part of this Agreement is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of this Agreement which will continue to be valid and enforceable to the fullest extent permitted by law.
This agreement is governed by and construed under the local law of the country where this product has been purchased.
You hereby agree to the exclusive jurisdiction and venue of the aforementioned territory, without regards to conflicts of law provisions.
Headings have been included for convenience only and shall not be used in construing any provision in this Agreement.
Summary :
If you encounter the Windows cannot load the device driver for this hardware code 38 error, do you know how to get rid of it? This post from MiniTool Software will show you the reasons for this issue and the corresponding solutions. You can also find a powerful data recovery software here.
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Are You Bothered by Windows 10 USB Error Code 38
Check the Device Status when Something Goes Wrong
When you connect an external drive like an external hard drive, USB stick, memory card, SD card, etc. to your computer, the device will push the driver via the USB port or you can choose to manually install the device driver through an external medium.
After the device driver is successfully installed and loaded, the connection between your PC and the external drive is established, and you can use the device normally.
However, sometimes, you may find that you can’t use the external drive as normal without receiving any error message. In a situation like this, you can go to Device Manager to check the status of the device and find out what the problem is.
If everything is OK, the message in the Device status section is This device is working properly.
Device Manager Error Code 38 Occurs on Windows 10
However, if there is a problem, you can find an error code in the Device status section in the Windows Device Manager.
Take the following Device Manager code 38 as an example. You can see that the Device status shows you the information on this error:
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
The driver could not be loaded because a previous version of the driver is still in memory.
Top Reasons for Error Code 38 Windows 10
To help you better understand this Windows cannot load the device driver for this hardware code 38 error, we summarize some main causes as follows:
- The hard disk is turned off when the computer is idle.
- The USB drive is in trouble.
- The USB controller driver is not installed correctly.
- The USB controller driver is corrupted.
- The USB controller driver is outdated.
- The USB controller driver has interfered with some third-party programs & services.
- And more….
These things might cause Windows cannot load the device driver for this hardware code 38. Focusing on them, we introduce some solutions for you. If you are not sure which is the real cause of the error, you can try these methods one by one until you find the suitable one.
How to fix Error Code 38 in the Windows Device Manager?
- Make sure the hard disk is never turned off
- Reinstallthe device in Device Manager
- Update the driver for the device
- Run the Hardware and Device Troubleshooter
- Perform a clean boot
Solution 1: Make Sure the Hard Disk Is Never Turned off
Perhaps, you don’t know that the hard disk on your computer is set to be turned off after a certain period by default. If the Windows 10 Device Manager Error Code 38 issue happens to an external hard disk, you can go to check and modify the settings in Power Option to make sure that the hard disk is never turned off.
Here is a guide on how to do this job:
1. Click the Windows search box and type Control Panel.
2. Select Control Panel from the search result to open it.
3. Click Power Options.
4. Click the Change plan settings link that is next to Balanced (recommended) in the Preferred plan section.
5. Click Change advanced power settings.
6. Type never in the Setting (Minutes) box for Turn off hard disk after in the Hard disk section.
7. Click Apply.
8. Click OK to save the change.
If you are using a laptop, you still need to use these steps to modify the settings for all active battery plans.
However, if this method doesn’t work for you, the Device Manager Code 38 error should not be caused by an idle computer. You can try the next solution to see whether the issue can be solved.
Solution 2: Reinstall the Device in the Device Manager
Perhaps, the code 38 Windows 10 issue is just a temporary issue. You can reinstall the device in the Device Manager to have a try.
1. Open Device Manager.
2. Unfold Universal Serial Bus controllers and right-click the target controller.
3. Select Uninstall device from the pop-out menu.
4. Click Uninstall from the pop-out window. The uninstallation process will start and finish quickly.
5. Reboot your computer and Windows will begin to automatically reinstall the device.
Solution 3: Update the Driver for the Device
To rule out the device driver issue, you can update the device driver to have a try. This method is very simple. You can just do the job in the Device Manager.
1. Open Device Manager.
2. Find the target controller under Universal Serial Bus controllers and right-click on it.
3. Select Update driver from the pop-out menu.
4. Click Search automatically for updated driver software. Then, the Device Manager will begin to search for available online drivers.
5. Select the device driver to install.
While, if Windows can’t find a driver, you can go to the official web site of the device’s manufacture to download the latest version of the driver and then install it on your Windows 10 computer.
Tip: If you want to update all device drivers on your Windows computer, you can refer to this previous post to do the job: How to Update Device Drivers Windows 10 (2 Ways).
Solution 4: Run the Hardware and Device Troubleshooter
The Windows cannot load the device driver for this hardware code 38 error can also be caused by the external drive itself. You can use the Windows snap-in Hardware and Device Troubleshooter to make a check.
You are not allowed to enter the Hardware and Device Troubleshooter in Device Manager. You need to open it via Command Prompt.
- Run Command Prompt as administrator.
- Type exe -id DeviceDiagnostic in Command Prompt to open the Hardware and Device Troubleshooter.
- Click Next to start the troubleshooting process.
If this tool can find some issues on the device, you can follow the on-screen guide to fix the problems. However, if it shows Troubleshooting couldn’t identify the problem, it should not be a hardware problem. Then, you need to consider the software compatibility issue. The next part will show you the details.
Solution 5: Perform a Clean Boot
A clean boot allows your Windows to boot with a minimal set of drivers and startup programs. You can enable other programs and services one by one and check whether the code 38 Windows 10 issue disappears. This is a good method to find out which software and services are conflicting.
This post shows you how to perform a clean boot on Windows 10: How to Clean Boot Windows 10 and Why You Need to Do So?
Bonus: Rescue Your Data Using MiniTool Power Data Recovery
If the Device Manager Code 38 issue can’t be fixed and you can’t access the files on the drive, you will need to use a professional data recovery software to rescue them. We suggest using MiniTool Power Data Recovery.
This is a free file recovery tool that has four recovery modules: This PC, Removable Disk Drive, Hard Disk Drive, and CD/DVD Drive. You can use them to recover data from external hard drives, SD cards, memory cards, pen drives, and more.
It has a trial edition. You can use it to scan the drive that you want to recover data from and then check whether it can find your needed files.
If you are interested in this software, you can press the following button to download and install this program on your computer to have a try.
Suppose that you want to recover data from an SD card. Here is what you should do to retrieve your files using MiniTool Power Data Recovery.
1. Connect the SD card to your computer via a card reader.
2. Open the software.
3. Select the target SD card from the Logical Drive section.
4. Click Scan to start the scanning process.
5. After scanning (you’d better wait until the entire scanning process ends to get the best data recovery effect), this software will show you the scan results including the existing and deleted files in the drive.
By default, the scan results are listed by path. You can open each path and then find your desired data. But, this is not an ideal way to find your data when there are tens of thousands of scan results. This software has other functions that allow you to find files easily and quickly:
- Type: You can click this feature to make the software show you the scan results by type.
- Find: If you still remember the name of the file you want to recover, you can click Find and use this feature to locate the target file directly.
- Preview: This feature allows you to preview up to 70 types of files. If you are not sure whether it is the file you want to retrieve, you can just select that file and press Preview to make a confirmation.
The trial edition of this software doesn’t allow you to recover the scanned files. You need to upgrade this software to a full edition and then save files to your computer. This software has different editions for personal users and business users. If you are a personal user, the Personal Ultimate Edition can fully meet your requirements.
Solve Other Device Manager Errors
The driver could not be loaded because a previous version of the driver is still in memory code 38 is not the only Device Manager error that you might encounter when using an external drive. Here are some other situations and solutions:
- Code 1: This device is not configured correctly. (Code 1)
- Code 10: This device cannot start. (Code 10)
- Code 22: This device is disabled. (Code 22)
- Code 37: Windows cannot initialize the device driver for this hardware. (Code 37)
- Code 43: Windows has stopped this device because it has reported problems. (Code 43)
- And more…
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We will not list all the error codes in this part. You can also search for other codes and solutions in the MiniTool official site.
No matter which Device Manager error you are facing, if you want to rescue your files from the faulty data storage device, you can always try MiniTool Power Data Recovery.
Bottom Line
When you are bothered by Windows cannot load the device driver for this hardware code 38, you can just try the solutions mentioned in this post to help you out. On the other hand, we also recommend MiniTool Power Data Recovery to help you rescue the files that you can’t access.
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Should you have any related issues, you can contact us via [email protected] or let us know in the comment.
Windows Cannot Load the Device Driver for This Hardware FAQ
- Restart your computer
- Update the device driver
- Uninstall the device
- Run the troubleshooter
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You can get the detailed guides from this post: How To Fix Code 31: This Device Is Not Working Properly.
- Run Hardware and Devices Troubleshooter
- Run System File Checker and DISM Scan
- Update or Rollback Your Device Driver
- Check and Repair Your Hardware for Corruptions
You can get the detailed guides from this post: Hardware Device Is Not Connected to the Computer (Code 45).